Cookie Policy

Last Updated: January 2024

This Cookie Policy explains how VitalCare Wellness ("we," "us," or "our") uses cookies and similar technologies on our website prostcretown.com.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They help the website remember your preferences and improve your browsing experience.

2. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function properly. They enable core functionality such as:

• Security and authentication
• Form submission handling
• Session management

Duration: Session (deleted when you close your browser)

Analytics Cookies (Optional)

We use Google Analytics to understand how visitors interact with our website. These cookies help us:

• Count the number of visitors
• See how visitors move around the site
• Improve website performance
• Understand which pages are most popular

Duration: Up to 2 years

Provider: Google LLC

Advertising Cookies (Optional)

We use Google Ads to deliver relevant advertising. These cookies:

• Track conversions from our advertisements
• Measure ad campaign effectiveness
• Limit the number of times you see an ad

Duration: Up to 90 days

Provider: Google LLC

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

• Google Analytics: Web analytics service
• Google Ads: Advertising platform

These third parties have their own privacy policies. We recommend reviewing:

• Google Privacy Policy
• Google Cookies Policy

4. Cookies We Use - Detailed List

Cookie Name	Purpose	Duration
_ga	Google Analytics - Distinguish users	2 years
_gid	Google Analytics - Distinguish users	24 hours
_gat	Google Analytics - Throttle request rate	1 minute
_gcl_au	Google Ads - Conversion tracking	90 days
cookie_consent	Stores your cookie preferences	1 year

5. How to Control Cookies

You have several options to manage or disable cookies:

Via Our Cookie Banner

When you first visit our website, you'll see a cookie banner where you can:

• Accept all cookies
• Accept only essential cookies
• Customize your preferences

Via Your Browser

Most browsers allow you to control cookies through their settings. To find out more, check your browser's help section:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Via Google Ad Settings

You can opt out of personalized Google Ads:

• Google Ads Settings
• Google Analytics Opt-out Browser Add-on

6. Impact of Disabling Cookies

If you disable cookies, some features of our website may not work properly:

• Form submissions may fail
• Your preferences won't be remembered
• Website performance may be affected

Note: Essential cookies cannot be disabled as they are required for the website to function.

7. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with a new "Last Updated" date.

8. Contact Us

If you have questions about our use of cookies, please contact us:

VitalCare Wellness
Suite 205, Tygervalley Centre
Cape Town, 7530, South Africa
Email: privacy@prostcretown.com
Phone: +27 21 300 1500